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Terms and conditions
Please contact us via
e-mail regarding any available animal on our
“Available” page. Animals are sold on a
first-come, first-served basis. PayPal payment
is preferred. Please remember to add the cost of
shipping your animal to the final amount. The
cost of overnight shipping is $60. Please also
remember that multiple animals can usually be
shipped for the same $60 cost. We ship via Fed
Ex
Priority Overnight on Mondays through Wednesdays
with an anticipated package arrival by 10:30AM
on the morning following shipment. Please note
that Fed EX cannot ship to a post office box.
Royal Reptilia will not ship animals when
temperatures here or at the destination are
predicted to be below 40 degrees or above 85
degrees. During cold weather, heat packs will be
supplied at no additional cost. Please make sure
that we have all your shipping information, and
that your PayPal account reflects your actual
shipping address. We are not responsible for
losses if an incorrect mailing address is
submitted with a PayPal invoice.
Animals have a live arrival guarantee when
temperatures at this end and at your end are
between 40 and 85 degrees. Please note: the
buyer must be present to sign for the package
when it arrives at the first attempt or the
guarantee is void!! If the weather is extreme,
Royal Reptilia reserves the right to
postpone shipment until the weather conditions
are suitable. If an animal is DOA, you must
notify us via e-mail as soon as possible and no
later then 2 hours after delivery. The cost of
the animal minus shipping will be refunded after
reasonable proof of the animal's death has been
provided. Shipping is non refundable.
Before sending any money, please e-mail us to
make sure the desired animal is still available
and so that we can discuss shipping dates and
arrangements. Be sure to include the code number
of the animal in your e-mail. When making PayPal
payments, please be sure to include the cost of
shipping ($60).
An animal is NOT guaranteed to be male or female
unless specifically stated on the Available
page. Since colors of a gecko can vary depending
on temps, stress level and the gecko’s mood,
color is not guaranteed. Gecko colors often
change as they mature and there is no way to be
100% certain of how their adult colors will
appear. We strive to present our animals as
accurately as possible and can always send you
more photos upon request.
You must be over age 18 or have permission from
your parent/guardian before purchase.

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